Shipping & Returns

Shipping Information

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1 - 3 business days. 

Shipments do not occur on weekends or holidays. If any changes occur that will have an impact on shipping such as experiencing a high volume of orders or COVID-19, you will be notified via email detailing the reason for the delayed shipping. 

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. Please allow 5 – 15 business days for delivery within the U.S. International orders may take longer to ship depending on location.

Ground — $5 flat rate

Returns & Exchanges

All sales are final. We accept returns for refund or exchange, for items damaged in transit.

To be eligible for a refund or exchange, you must first email us within 7 days of receiving the journal at shop@tiffanyroshae.com to alert us of the damage, then return the damaged item to us. Upon receipt of the damaged item we will ship out a replacement, if available. If a replacement is not available we will refund the full purchase price of your item.

Peggy Watts Productions LLC. 
3000 Windy Hill Rd. SE, STE T5 #675635
Marietta, GA 30067

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable) Journals with obvious signs of use or has been opened. Any item not in its original condition, is damaged or missing parts for reasons not due to our error.